Terms & Conditions
The visitor/user agrees to use the information, services, and tools available on this website for purely personal and non-commercial use, and may not: violate the laws of any jurisdiction or country while visiting www.HealthTourBooking.com or using any content/information that is available on this website; harass or cyber stalk any user; post any information, entries, queries, guest book notes, etc., which, in the sole and absolute discretion and opinion of EGB, may be considered as obscene, indecent, defamatory, offensive, or hateful; upload a virus on the server, whether or not such virus causes damage to EGB or website's visitors/users; transmit, steal, or otherwise engage in unauthorized access of information, data or materials through or into this website, which may be in violation of any law or regulation in any jurisdiction; use any automated script or robots to access, copy, or manipulate any content provided in this website; impersonate any person or entity or misrepresent your affiliation with any other person or entity; insert your own or a third party's advertising material or promotional content on this website; use the website in any manner with the intent to interrupt, damage, or disable, overburden, impair the website, including but not limited to, flooding servers with requests; attempt to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the website or any content thereof; use the website in any manner that could damage, disable, overburden, or impair the website in any manner that could damage, disable, overburden, or impair the same or interfere with any person's use or enjoyment thereof.
All visitors/users of this website must be of legal age in their jurisdiction or country of origin. All visitors/users who are not of legal age must immediately leave the website and resist from using any of the content/information provided in this website unless such visitor user is supervised by his/her parents or legal guardian, in which event, the parent or legal guardian shall be responsible for filtering any inappropriate content on this website.
EGB may post rules, guidelines or policies in addition to those stated in this Agreement. Upon the posting of such new or additional materials, such terms and conditions will immediately form part of this Agreement and shall be deemed as automatically binding on the visitors/users All original content provided within or via this website is protected by various international copyright laws, patent laws, trademark regulations and laws, and various intellectual property laws and international treaties and agreements. Copying, reproduction, publication or broadcast of any protected content contained within or via this website is strictly prohibited without the written permission of EGB. All trademarks presented on or via this site are owned by their respective owners and may not be used by the visitor/user in any way.
Disclaimer on medical content
The content provided on www.HealthTourBooking.com is only for your information and should not be used as a basis for diagnosis, choice of treatment or choice of medical practitioner. Any oral representations or recommendations made by officers of EGB should not be relied upon. It is intended that the information published on the website shall enable users to conduct their own research into the treatments, medical establishments/practitioners, their services and their products. You should not make decision to undergo any treatment only using the information on the website, but should consult with a licensed doctor/physician before making any decision.
All the medical information regarding products, services and promotions on www.HealthTourBooking.com are provided by featured hospitals, specialized clinics and medical specialists, and may be changed from time to time without prior notice. EGB bears no responsibility in any case for information published on www.HealthTourBooking.com, which concerns or relates to products and services of featured hospitals, specialized clinics and medical specialists. Therefore, it is strongly suggested that you check the accuracy of the information with the relevant medical establishment/practitioner and consult with a licensed physician before making use of any part of the products or services. All and any information published on www.HealthTourBooking.com that relates to advertisers and medical providers is provided with the permission of the advertisers and medical providers. Any information written by EGB on behalf of featured medical establishment/practitioner is checked and approved by the medical establishment/practitioner prior to publication. As the website may contain business information of medical establishment/practitioner, you should be aware of that the business information of all the medical establishments/practitioners listed in the website is either provided by the featured medical establishment/practitioner themselves or gathered through their business website (as per their permission), which in either case is not verified by EGB. Therefore, EGB makes no representation or warranty, expressed or implied, including but not limited to the inaccuracy or defect in any of the information published on www.HealthTourBooking.com as well as the appropriateness of the information for any purpose whatsoever.
In providing medical information under this website to the visitor/user, no contractual obligation is or has been constituted between the visitor/user and EGB, and no duty of care is owed to the user. EGB thus will not be liable for any direct or indirect consequences, loss or damages arising from use of this information. Links to third party websites are intended as tools only and, in the event that the visitor/user is directed by way of third party link to the website of health care or medical establishments/practitioner mentioned on this website, EGB also bears no responsibility for the accuracy of the content and information found on such websites.
Terms & conditions on travel services
Terms & Conditions for Tour Package, Golf Package, and Accommodation Package
www.HealthTourBooking.com travel product includes: Tour Package, Golf Package, and Accommodation Package. Tour Package may include a combination of sightseeing trip, excursion tour, transfer service, and hotel booking. Golf Package may include a combination of golf course and/or golf resort booking, transfer service, and hotel booking. Accommodation Package may include a combination of hotel or serviced apartment booking, and transfer service. For golf course, golf resort, hotel and serviced apartment bookings, we act only as an agent in respect of all bookings we take and/or make on your behalf. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase or for the acts or omissions of the golf course, golf resort, hotel and serviced apartment or other person(s) or party(s) connected with any arrangements. For hotel and serviced apartment bookings, the terms and conditions of the hotel and serviced apartment will apply to your booking. These terms and conditions may limit and/or exclude the hotel's liability to you. Copies of these conditions are available on request from us.
Payments for Tour Package, Golf Package, and Accommodation Package
Price rates for Tour Package, Golf Package, and Accommodation Package quoted on www.HealthTourBooking.com are inclusive of government tax, provincial tax and service charges, unless specified otherwise, and there are no additional booking fees. A deposit amount, or full rate, must be paid at the time of booking. We reserve the right to ask for an additional deposit amount, or full rate, for certain bookings where we need to pre-pay an additional sum to secure your Tour Package or Golf Package or Accommodation Package. This will be specified upon confirmation of completed package details.
For all deposited bookings, the remaining balance must be paid no later than one calendar month before the date your contracted Golf and/or Accommodation Package is due to commence. Bookings made less than one calendar month before this date must be paid in full at the time of booking. If the balance is not paid by the due date, we reserve the right to cancel your booking and retain your deposit.
We accept VISA and Master Card for online payment, via Payment Gateway of KBANK e-commerce system, as the only mode of payment. Our web server implements authentication and encryption process using the Secure Socket Layer (SSL) system, while your VISA transaction is secured by "Verified by VISA".
Confirmation of Booking & E-Voucher for Tour Package, Golf Package, and Accommodation Package
On confirmation of your online payment in full, you are required to print the attached E-Voucher(s) and bring it with you when reporting to tour package, or for checking in to golf course, golf resort, hotel and serviced apartment. At this point your binding contract will come into existence. You will receive a confirmation e-mail from www.HealthTourBooking.com, please check E-Voucher details carefully as soon as you printed it. Contact us within 24 hours if any information which appears on the E-Voucher appears to be incorrect or incomplete as it may not be possible to make changes later. We shall not be responsible for any loss or delay caused by this issue.
Hotel and serviced apartment room availability has been given to us in good faith. In the event that the rooms and/or other services are not available, we shall endeavor to remedy the case by offering alternative rooms and/or other services of equivalent or higher standard for which you will not be asked to pay any more than the price of the original package. If the alternative package is in fact cheaper than the original one, we will refund the price difference. However, we shall not be responsible or become liable for any damage, loss, and delay to person or property, additional expenses or inconvenience caused directly or indirectly by such issue.
E-Receipt/Tax Invoice for Tour Package, Golf Package, and Accommodation Package
For your own conveniences, www.HealthTourBooking.com provides you with online E-Receipt/Tax Invoice. To print E-Receipt/Tax invoice, you must fill in the required billing details. Please check E-Receipt/Tax Invoice details carefully as soon as you print it. Contact us immediately if any information which appears on the E-Voucher appears to be incorrect or incomplete as it may not be possible to make changes later. This E-Receipt/Tax Invoice is optional and you may skip this task if you so desired.
Cancellation, Amendment & Non Arrival for Tour Package, Golf Package, and Accommodation Package
All cancellations and amendments MUST be made via e-mail: info@HealthTourBooking.com. When your booking is confirmed, a booking number will be issued automatically, this must be retained, should you need to make a cancellation and/or amendment. All cancellations and/or amendment will incur a change fee based on the following: 1) if the booking is cancelled more than 30 days prior to arrival, a change fee of THB 535 is applied (incl. tax and credit card charge) per person per change, and the difference in price rate change (if apply); 2) if the booking is cancelled between 15-30 days prior to arrival, a change fee of 50% of full rate is applied (incl. tax and credit card charge) per person per change; 3) if the booking is cancelled less than 15 days prior to arrival, EGB reserves the right not to refund your payment in full; 4) in the event of non-arrival, EGB reserves the right not to refund your payment in full. To avoid unnecessary cancellations/amendments and costs, we strongly recommend that you ensure all booking details are correct.
EGB reserves the right to cancel any travel package at any time prior to departure due to terrorism, natural disasters, political instability or other external events which make it unsafe for EGB to execute the planned travel package. EGB is not responsible for any incidental expenses that you may have incurred as a result of your booking such as visas, vaccinations, non-refundable flights, loss of enjoyment, or any of unused service.
Golf Tee-Off Time
We will do everything possible to confirm your confirmed tee-of time, however our partnered golf courses do reserve the right to alter tee-off times and set required number of golfers per group. If for any reason your tee-off time should not be available, as part of our service we will offer you the nearest possible alternatives. Tee-off groups are based on playing in 3-5 balls/flight and, therefore, you may be paired up with other golfers on the day. To avoid last minute rush, we strongly recommend that you arrive at the golf course at least 30 min. prior to your tee-off time.
Golfer Handicap Certificate
Some golf courses will require handicap certificates before accepting visitors, which we will endeavor to advise you of at the time of booking. Whilst a certificate of playing ability is not essential on all courses, knowledge of etiquette and the rules of golf are expected and each of our partnered golf course reserves the right to refuse access if it is judged that individuals do not display the required knowledge. We cannot be held responsible in these circumstances.
Golfer Dress Code
Appropriate dress and footwear should be worn at all times on the course and in the clubhouse (as per the rules & regulations set out by each golf course). We cannot accept any responsibility in any ruling by each of our partnered golf course if you or any of your group is unable to play due to inappropriate attire.
Golf Courses Playing Conditions
Although the standard of our partnered golf courses is inspected on a regular basis, their actual playing condition may vary from time to time. We cannot be held responsible for the condition of the course during your golf round. In an event of unexpected course closure due to bad weather, or any other unforeseeable circumstances, EGB will refund your payment in full. In an event where play is possible, or started, and heavy rains occurred, individual golf course discretion on "rain-check" policy and will apply.
As we act only as an agent for each partnered golf course, and/or hotel, if you have a complaint or experience any problems during your golf round, and/or your stay, please inform the golf course and/or hotel, concerned immediately. If a satisfactory conclusion is not reached, please notify us via e-mail: info@HealthTourBooking.com. We will advise the relevant golf course, and/or hotel, manager concerned, and we shall closely monitor recurring problems with any of the partnered golf course, and/or hotel, we promote.
When you book with us, you accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss must be paid direct at the time to the hotel, and/or golf course. If you fail to do so, you will be responsible for meeting any claims subsequently made against us (together with our own and the other party's full legal costs) as a result of your actions.
We expect all clients to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you or any member of your party behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to property, we or the operator in question are entitled, without prior notice, to terminate the Golf Package of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the hotel and/or golf course. We or the operator will have no further responsibility toward such person(s) including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.
We strongly recommend that all clients are fully covered with comprehensive travel insurance policy to safeguard prior to starting your travel to Thailand. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs. We recommend that your travel insurance covers loss of deposit and other monies through cancellation, loss or damage to personal baggage and loss of money, medical expenses, and additional expenses to cover hotel accommodation and repatriation costs should any services need to be extended or curtailed due to illness or other insurable risk.
You must advise us in writing, at or prior to booking, of any physical, emotional or mental condition which may require professional attention during your travel, or may require the use of special equipment. If you fail to disclose any such conditions, EGB reserves the right to cancel your travel package, or exclude certain services from the package, and in such event EGB will not be liable for such consequences, financial or otherwise.
If you require a wheelchair, you must provide your own small collapsible wheelchair; certain travel features and/or destinations are not wheelchair-accessible. EGB reserves the right to decline any travel participant whose physical conditions may affect the health, safety or enjoyment of other participants.